This policy explains how NEMA collects and uses your personal data when you shop with us.
Who we are. NEMA is a trading name of KOHA HQ Ltd, company number 17280652, registered office 25 Tamarisk Avenue, Reading, RG2 8JB. KOHA HQ Ltd is the data controller. Contact: hello@nemaactive.co.uk..
What we collect. Order details, delivery address, contact details, payment information (processed by our payment provider), and website/analytics data via cookies.
Why. To process and deliver your order, handle returns, provide support, and, with your consent, send marketing.
Who we share it with. Our payment processor, delivery courier, and email platform, only as needed to fulfil your order.
Retention. We keep order records as required for tax and accounting, then delete.
Your rights. Under UK GDPR you can access, correct, or delete your data, or object to processing. Contact hello@nemaactive.co.uk. You can also complain to the ICO (ico.org.uk).